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Privacy Statement

In brief:

We collect, store and use personal data from you as a visitor and customer. In cases where consent is required, you will be given the opportunity to withdraw your consent. All information is sent, stored and processed in a secure manner, and is not disclosed to third parties unless this is necessary for the operation of our services, or if this is not considered as secure as in our internal systems. You have the right to access the information we have stored about you, and have the right to delete/correct the data that is not necessary for us to comply with our obligations under applicable legislation or the operation of our services.


Behandlingsansvarlig:

Aroma K AS (heretter omtalt som Behandlingsansvarlig)

2817 Gjøvik

E-post: aromak@aromak.no
Telefon: 40644774

Personvernombud:

E-post: aromak@aromak.no
Telefon: 40644774

What kind of personal data is processed

The controller is obliged to process the personal data of customers and users in a responsible manner. Here you can read about how we collect, use and protect information for our customers and users in all business processes.This privacy policy applies to all services available on websites operated by the Controller.

Personal data is collected when it is necessary for us to perform the tasks and services we are required to perform by law and/or agreement. Data may be registered and stored when you register on the website or are in contact with sales and support via email and chat, or when you use our services.

The data we process may include: name, address, email address, telephone number. For some of our services, it may be necessary to process other types of personal data. In such cases, this will be stated in the terms and conditions for the individual service. 

Collection of data from third parties

In certain cases, your data may be supplemented by information from third parties. This may include, for example, searches in public registers such as brreg.no or publicly available data from telephone directory services. If other data is to be collected, specific consent will be requested for this.

Use of personal data

Processing of personal data is necessary for us to be able to fulfill our contractual obligations and serve you as a customer. Personal data may also be used for the following purposes: Sales, contact with customer service, marketing, information, bookkeeping.

Storage and deletion

The data controller takes digital security seriously. Your information is stored in our online store platform provided by KomplettNettbutikk.no, as well as with our IT suppliers that are necessary to operate our services. All storage is controlled by strict security procedures. All exchange of personal data is sent encrypted over SSL.

We delete your personal data that is no longer necessary for the purpose for which it was stored. We store personal data in accordance with the legislation in force at any given time.

Communication through email and text messages

As a customer, you will receive emails and/or text messages, e.g. related to orders you have placed, tracking numbers, forgotten passwords, information about your customer relationship, etc. This is defined as legitimate interest and you will not be asked for consent.

We also use email for marketing and communication. As a customer of the Controller, you will periodically receive newsletters, provided that you have given your active consent to this. It is possible to unsubscribe from newsletters by clicking on the unsubscribe link in the emails.

Disclosure of personal data

If there is a statutory duty of disclosure to public authorities, the personal data in question will be disclosed in accordance with the authorities' requirements. Under no circumstances will your personal data be transferred without the necessary agreements in place to ensure that your rights are safeguarded. 

Cookies and analytics tools

The controller uses various analytics tools and stores cookies for this website. Cookies are small text files that our websites store on your computer so that we can recognize you as a user and provide you with customized content and services when you visit our websites. The cookies do not contain personal data.

We use cookies, among other things, to remember your login and password in encrypted form, to improve the user experience and as part of our marketing to our users.

When you visit our services, we set both temporary and persistent cookies. A temporary cookie is often automatically deleted when you close your browser, while persistent cookies may remain on your machine for up to one year.

he following cookies are in use in our services:

Nets easy payment solution

When you use Nets easy's payment solution in the shopping cart, cookies from Nets are set. You can find more information about these at: https://cdn.dibspayment.com/terms/easy/terms_of_use.pdf

Google Analytics

We use this information to understand how visitors experience the website and to improve and further develop our online store.

you can prevent the information registered in the cookies (incl. IP address) from being transferred to and processed by Google by downloading and installing a plugin that can be found at this link: https://tools.google.com/dlpage/gaoptout?hl=no. Alternatively, you can click on this link to prevent Google Analytics from registering activity on this website in the future. This will place an opt-out cookie on your computer/device. If you delete your cookies, you will need to click here again.

Facebook Pixel

We use Facebook Conversion Tracking Pixel to track and improve our marketing campaigns on Facebook. Read more about ads on Facebook and how you can adjust your personal settings on Facebook. 

Google Adwords

We run ad campaigns through Google's platform. We use cookies so that you can get ads based on your visit pattern. You can read more about it here: https://policies.google.com/technologies/ads?hl=no

Consent to the use of cookies

Please note that no personal information is shared, and it is possible to opt out of this tracking, see "Do Not Track" below. If you do not consent to the storage of these cookies, you must disable the function through the settings in your browser.

If you enable the Do Not Track function in your browser, we will, to the best of our ability, turn off all tracking of your visit to our pages.  For more information about Do Not Track, see https://donottrack.us/

Access and rectification

You are entitled to access the information registered about you. Access can also be obtained by sending an inquiry to the data protection officer with contact information at the top of this statement. If the registered information is incorrect or incomplete, you may demand that the information be corrected in accordance with the Personal Data Act.

If you have any objections to our processing of your personal data, you may also lodge a complaint with the Norwegian Data Protection Authority.

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